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Front Office help.
Checking in a guest
How to check in a reservation or a walk-in from the room grid, and what happens to the room's status once it's done.
Checking out a guest
How to settle a folio and check out a stay, and what happens if there's an outstanding balance.
Walk-ins and offline check-in
Checking in a guest with no prior reservation, including what happens when the front desk has no internet connection.