Frequently asked questions
Everything hotel owners ask us before signing up. Don't see your question here? Ask us directly.
Is Hos91 built specifically for Indian hotels?
Yes. GST invoicing with CGST/SGST splits, foreign-guest FRRO/police-verification reporting, meal plans (EP/CP/MAP/AP), WhatsApp as a primary guest and staff channel, and Tally export are built in, not bolted on.
Does it work if my internet connection drops?
Check-in, check-out, folio charges, and payment capture at the front desk all keep working offline and sync automatically once connectivity returns.
Can I move my existing data from Excel or another PMS?
Yes. Hos91 includes CSV import tooling for room types, rate plans, guests, vendors, and employees, so onboarding doesn't mean re-typing your entire property.
How is pricing structured?
Plans are priced per property by room count, from a free trial up to ₹9,999/month for up to 150 rooms. Hotel groups and portfolios above 150 rooms get custom pricing. See the full pricing page for current plan details.
What's included in the free trial?
The full platform - every module, not a limited feature set - capped at 30 rooms, with no credit card required to start.
Can Hos91 run more than one property?
Yes. Multi-property support from a single login is built in, so a small group can manage each property separately while an owner sees across all of them.
Does Hos91 keep my OTA listings in sync automatically?
Yes. Channel-manager mapping pushes rate and availability updates to your connected OTAs automatically, so you're not updating each channel by hand.
Do you support GST e-invoicing?
Yes. GST invoicing with the correct CGST/SGST split is built in, along with government e-invoicing (IRN) once a property crosses the applicable turnover threshold.
Do guests get their own booking website, or do I still need a separate one?
Hos91 includes a guest-facing direct-booking website with real-time availability and secure payment, so guests can book directly with you instead of through an OTA that charges commission.
Do I need to install an app, or does it work on a phone or tablet browser?
There's no app to install. Hos91 runs in the browser on any device, and the front-desk and housekeeping screens are built to work well on a phone or tablet, not just a desktop.
Still have questions?
Start a free trial and see it on your own property, or write to us directly at sales@hos91.com.